Frequently Asked Questions

Everything you need to know about Frøya Organics skincare and services.

Are Frøya Organics products 100% natural?

Yes, we pride ourselves on using only certified organic, plant-based ingredients. Our formulas are free from synthetic fragrances, parabens, and sulfates to ensure the purest care for your skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and local customs processing.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product (even if opened) within 30 days for a full refund or exchange.

Are your products cruelty-free and vegan?

Absolutely. Frøya Organics is committed to ethical beauty. We never test on animals, and all of our products are 100% vegan-friendly.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How should I store my organic skincare products?

Because we use natural preservatives, we recommend storing your products in a cool, dry place away from direct sunlight to maintain the potency of the botanical ingredients.