Returns & Exchanges

At Frøya Organics, we want you to be completely satisfied with your botanical skincare experience. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original, unopened packaging.

1

Initiate Your Request

Email our support team at [email protected] with your order number and the reason for your return within 30 days of delivery.

2

Prepare Your Package

Carefully pack the unused items in their original eco-friendly packaging to ensure they are protected during transit back to our studio.

3

Ship It Back

Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing